Compassionate psychology services, tailored to you

An illustration of a therapy session taking place

Psychological support with over 30 years combined experience

We are a small, independent, family-run psychology service based in Norwich. We provide high-quality, evidenced-based support which starts and ends with what matters – you.

We are HCPC registered and BPS Chartered Educational and Child Psychologists with over 30 years of combined experience working in the fields of child development, mental health, special education, and expert witness testimony. Our services include therapy as well as education and child psychology assessments.

Whether you’re looking for compassionate, collaborative, and empowering therapy or an assessment to understand various concerns and challenges better, we’re here to help.

Our Services

HCPC Registered HCPC Registered Practitioner Psychologists

HCPC Registered

Chartered Members BPS Chartered

Chartered Members

Member of the INT Institute of Narrative Therapy

Member of the INT

CUBS Certified CUBS Civil Expert Witness Badge (d694adc2-08a8-4c48-90cc-02eb6ba41af7)

CUBS Certified

Member of the NEWA

Member of the NEWA

Expert Witness Institute

Expert Witness Institute

UK Register of Expert Witnesses

UK Register of Expert Witnesses

Dr Nick Palmer Consultant Educational & Child Psychologist

Nick has worked extensively throughout the United Kingdom as a psychologist. He is a Narrative Therapist with a specialist interest in trauma-effects and responses, including child loss and bereavement and life transitions. Nick has special working interests in autism-related burnout/fatigue, school-avoidance, storytelling, inclusive education, and literacy development (including dyslexia).

Nick set-up and was Programme Director of the HCPC approved, BPS accredited, and DfE funded, initial doctorate training for Educational and Child Psychologists in the East of England. He has held posts as an Honorary Lecturer at the University of Manchester and as a research supervisor at the University of Sheffield.

Nick is a Bond Solon and BPS trained expert witness, specialising in civil law including, SEND appeals, negligence, personal injury, and family court work.

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Dr Nikki Palmer Consultant Educational & Child Psychologist

Nikki is an experienced educational and child psychologist. She has a background in working with children, young people, and adults who experience neurodevelopmental differences including autism and ADHD and those with profound and multiple learning difficulties. Nikki has a specialist interest in working with children and young people who may have experienced trauma and working within the youth justice system. Nikki has previously held post as a Specialist Senior Psychologist for a regional Youth Justice Service.

Nikki is a Children’s Accelerated Trauma Technique (CATT) Practitioner which is a NICE (2018) and WHO (2013) recognised therapy for children who have experienced complex trauma and PTSD. Nikki has special working interests in early years development, mental health, and person-centred practices.

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A process focused around you…

illustration of a lady browsing psychology services online

Step 1

Review our offer

Hello, welcome, it’s really good to have you here. Make yourself comfortable and take a look around to see how we can help you.

Step 2

Connect with us

See something you’d like to explore? Make a referral and we will be in touch. If you’d prefer a cup of tea and a chat before making a referral, that’s no bother at all. Simply book a free 15-minute consultation with one of our team, or drop us a call or email.

therapy sessions for children illustration

Step 3

Let’s work together

Once you’re happy to go ahead, we’ll agree with you on a time and date for our work to take place. If you haven’t already, we’ll ask you to complete a referral form so we have your details on file.

From our family, to yours

We are one of the only independent, family-run, psychology services in the UK. We do not outsource any of our work, which means we can provide a consistent and personalised service. From our family to yours.

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An approach built around you

With our expertise, we’ll work closely with you to understand your hopes and wishes for your time with us. From this, we build a bespoke service offer, just for you. That’s our starting point, always. Our services are delivered in the community just ten minutes from Norwich city centre, and throughout the UK, both in person and remotely, for your convenience. It’s your service, your way.

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Kindness by design

Kindness makes the world go round. We are always looking for new ways to give back and take the pressure off families. Historically, this has included pro bono therapy sessions, consultations, and assessments for those most in need. Each year we accept a proportion of LAA cases across all our specialisms at substantially reduced rates and are always looking for new charities and organisations who share our values and with whom we can partner with.

*T&Cs apply, including exclusions and fair usage. Subject to availability.

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Our Services

We provide clear, evidence-based psychological services for families, schools, and legal professionals. Whether you are seeking answers to your child’s needs or require expert evidence for litigation, we will guide you to the right level of support. All our assessments are bespoke. We offer four core services: Focused, Comprehensive, and Expert Witness assessments and therapy. Our fixed price includes everything listed under each service. We also offer a range of add-on options and a discounted hourly rate for existing clients. To ensure a high-quality, personalised, and bespoke service experience, we limit the number of clients we work with at any one time. You will have your own named psychologist working with you from the start, and we will coordinate the process from beginning to end. Our pricing is transparent with no unexpected costs, you choose what you need, when you need it. Still not sure? Contact us today for a free discovery call.

Assessments

We offer strength-based and person-centred assessments to children, young people and adults, from birth. We cover vast areas of need, including learning, social interaction and communication, and social, emotional, and mental health needs. We use both dynamic assessments – which emphasises what the person can do when they have the right support – and standardised assessments as necessary and suitable to the situation.

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Psycho-legal services

Litigation proceedings are stressful for everyone involved. We take a solution-orientated approach to support resolutions, not conflict. We specialise in SENDIST appeals, educational and clinical negligence, and personal injury claims as it relates to children or adults who were aged from birth to 25-years old, at the time of the incident. We are also able to provide expert advice on issues relating to capacity (MCA, 2005) and Section 444 proceedings (Education Act 1996). We can help at any point of the process, from mediation to expert assessment, testimony and attendance at court. We take individual or joint instructions from parents, carers, law firms, courts, social care, local authorities, and youth justice services.

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Education, health & care needs assessments & plans

Demand for EHCNAs and EHCPs is high. Local authorities only have finite resources but parents, quite rightly, want to ensure all the needs of their child are understood and met. The processes are usually cumbersome, bureaucratic, and difficult to understand. We take a child-centred approach and offer high-quality advice and impartial guidance to parents, settings, and local authorities. So, whether you’re at the Graduated Response or the EHCNA itself; we’re with you every step of the way.

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Therapy

We understand you may have all sorts of feelings about beginning therapy, but we’re here to make the process as smooth as possible, no matter who you are.

Nick specialises in Narrative Therapy. He draws on storytelling and creative arts in his approach. He works with children (8+ years) and parents.

Nikki specialises in the Children’s Accelerated Trauma Technique (CATT). She draws on play and personal construct psychology (PCP) in her approach. She sees clients experiencing difficult childhood memories which may be related to intrusive thoughts, low self-esteem, anxiety, and sleep disturbances, for example. Her clients are typically children (4+ years).

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Primary classroom with children on desks

Organisations

We provide integrated therapy, assessment, and training solutions directly to early years providers, schools, colleges and universities. For local authorities, we can provide temporary short- or long-term capacity to fulfil statutory duties. For employers, we offer training that builds confidence and skills in meeting the demands of an increasingly diverse workforce. We also partner with charities to offer low-cost support to their service users.

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Our Fees

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	Price	Session Information
Focused Assessment	£1195	Includes: A single one-off assessment designed to answer a specific concern (e.g., dyslexia, dyscalculia, etc.).
Comprehensive Assessment	£1895	Includes: Review of critical reports (up to 50 pages); Preliminary assessments (e.g., consultations, questionnaires, and similar, as required); In-person assessment (at home, school, or community); and a comprehensive report suitable for complex issues, such as EHCNAs and Annual Reviews or complex and multi-factor, cases.
Legal & Expert Witness Assessments	£2295	Includes: Review of paperwork (“bundle”) up to 200 pages; Preliminary assessments (e.g., consultations, questionnaires, and similar, as required); In-person assessment (at home, school, or community); SENDIST compliant report (“summary” at a maximum of 15-pages, where the case relates to SENDIST); Comprehensive report (“long form” which provides deeper analysis & commentary); A named psychologist available from commission to conclusion; Fully managed coordination of assessments by our in-house team; One hour free ‘aftercare’ consultation which can be used flexibly; Three months post-assessment aftercare email and telephone support from your named psychologist; and all necessary assessment materials. Reports are compliant with the Civil Procedure Rules Part 35 (“Part 35”) and, for SENDIST, Practice Direction 1 of 2025.
Therapy	£90 / £120	Includes: Individual 50-minute sessions or 75-minute per session for families, in-person or online.
Suitability Review	£895 / £1095	Add-on service only: A remote or in-person review of two proposed settings in a SENDIST appeal, typically if Section I is contested. This includes reviewing all publicly available information on each setting and either a remote consultation with or in-person visit to the proposed setting. Please note: We use our best endeavours to engage with each setting if this is unsuccessful, reviews are undertaken on paper only.
Expedited Reports	£700 / £995	Add-on service only: Subject to availability we can expedited reports on either a 7-day or 14-day schedule. Standard turnaround times are 4-6-weeks. We advise requesting an extension to evidence deadlines from the court before paying for an expedited service.
Hearing Attendance	£280-£1260	Add-on service only: There are three pricing brackets depending on what is required. For SENDIST cases only: 1. Cancellations within 72 hours of the hearing, but before the day (£280 – preparation only); 2. Half day hearing (£700 – AM/PM only including preparation); and 3. Full day hearing (£1260 – AM & PM including preparation).
Hourly Rate (excl. LAA)	£150	Hourly rates apply to all additional work request.
Organisations	Quotes on request	We offer ad hoc or packages of time. Can include some or all the services above, or something bespoke. Get in touch to find out more.

All prices are inclusive of VAT (GB492283764). Associated charges may apply. Full details can be provided on request. We offer flexible payment options including BACS, credit or debit card, and instalments. See our T&Cs for full details. We are happy to work with health insurance companies on a client-by-client basis. We accept Legal Aid Agency (LAA) funded instruction and family court instruction directly from solicitors only.

My daughter has really struggled the last few years from anxiety and worries. Speaking to Nikki has really helped her rationalise her thoughts and she enjoys having someone to share her concerns with.
Parent

Just having Nikki coming in has made a huge amount of difference, to be honest.
Parent

Nick was friendly, compassionate, kind, empathetic and thorough. I would highly recommend him without any reservations.
Adult client

I just wanted to say a massive thank you to Nick for our client’s EP report. It is in great detail and will provide such invaluable support for their EHCP.
Solicitor

My experience with Nick is more than 5 stars! What my daughter, and us as family, have achieved so far is amazing! Nick has definitely helped with the way we communicate as a family.
Parent