Compassionate psychology services, tailored to you

How it works Our Services

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Person-centred approach

Qualified professionals

Security & confidence

Transparent & honest advice

Kindness by design

Psychological support with over 30 years combined experience

We are a small, independent, family-run psychology service based in Norwich. We provide high-quality, evidenced-based support which starts and ends with what matters – you.

We are HCPC registered and BPS Chartered Educational and Child Psychologists with over 30 years of combined experience working in the fields of child development, mental health, special education, and expert witness testimony. Our services include therapy as well as education and child psychology assessments.

Whether you’re looking for compassionate, collaborative, and empowering therapy or an assessment to understand various concerns and challenges better, we’re here to help.

Our Services

Dr Nick Palmer Consultant Educational & Child Psychologist

Nick has worked extensively throughout the United Kingdom as a psychologist. He is a Narrative Therapist with a specialist interest in childhood mental health and life transitions. Nick has special working interests in trauma-effects and responses, child loss (e.g., miscarriage, stillbirth, neonatal and infant death), storytelling, inclusive education, and literacy development (including dyslexia).

Nick set-up and was Programme Director of the HCPC approved, BPS accredited, and DfE funded, initial doctorate training for Educational and Child Psychologists in the East of England. He has held posts as an Honorary Lecturer at the University of Manchester and as a research supervisor at the University of Sheffield.

Nick is a Bond Solon and BPS trained expert witness, specialising in civil law including, SEND appeals, negligence, personal injury, and family court work.

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Dr Nikki Palmer Consultant Educational & Child Psychologist

Nikki is an experienced educational and child psychologist. She has a background in working with children, young people, and adults who experience neurodevelopmental differences including autism and ADHD and those with profound and multiple learning difficulties. Nikki has a specialist interest in working with children and young people who may have experienced trauma and working within the youth justice system. Nikki has previously held post as a Specialist Senior Psychologist for a regional Youth Justice Service.

Nikki is a Children’s Accelerated Trauma Technique (CATT) Practitioner which is a NICE (2018) and WHO (2013) recognised therapy for children who have experienced complex trauma and PTSD. Nikki has special working interests in early years development, mental health, and person-centred practices.

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A process focused around you…

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Step 1

Review our offer

Hello, welcome, it’s really good to have you here. Make yourself comfortable and take a look around to see how we can help you.

Step 2

Connect with us

See something you’d like to explore? Make a referral and we will be in touch. If you’d prefer a cup of tea and a chat before making a referral, that’s no bother at all. Simply book a free 15-minute consultation with one of our team, or drop us a call or email.

therapy sessions for children illustration

Step 3

Let’s work together

Once you’re happy to go ahead, we’ll agree with you on a time and date for our work to take place. If you haven’t already, we’ll ask you to complete a referral form so we have your details on file.

From our family, to yours

We are one of the only independent, family-run, psychology services in the UK. We do not outsource any of our work, which means we can provide a consistent and personalised service. From our family to yours.

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An approach built around you

With our expertise, we’ll work closely with you to understand your hopes and wishes for your time with us. From this, you may choose from one of our support packages or we can build a bespoke service offer, just for you. That’s our starting point, always. Our services are delivered in the community just ten minutes from Norwich city centre, and throughout the UK, both in person and remotely, for your convenience. It’s your service, your way.

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Kindness by design

Kindness makes the world go round. That’s why we’re leading the way in inclusive services. We offer concessions* for those on low incomes, block session bookings, and, in some cases, a limited ‘pay what you can’ offer. For education organisations, we offer ad hoc support and service packages. Whatever you’re looking for, we will beat any like-for-like quote. We’re here to help.

*T&Cs apply, including exclusions and fair usage. Subject to availability.

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Our Services

Therapy

We understand you may have all sorts of feelings about beginning therapy, but we’re here to make the process as smooth as possible, no matter who you are.

Nick specialises in Narrative Therapy. He draws on storytelling and creative arts in his approach. He works with those experiencing bereavement (particularly child loss), body image issues, and recovery from interpersonal distress (e.g., domestic violence, bullying, school-based trauma, etc.). He works with children (8+ years) and adults.

Nikki specialises in the Children’s Accelerated Trauma Technique (CATT). She draws on play and personal construct psychology (PCP) in her approach. She sees clients experiencing difficult childhood memories which may be related to intrusive thoughts, low self-esteem, anxiety, and sleep disturbances, for example. Her clients are typically children (4+ years) and adults who would like to work creatively.

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Assessments

We offer strength-based and person-centred assessments to children, young people and adults, from birth. We cover vast areas of need, including learning, social interaction and communication, and social, emotional, and mental health needs. We use both dynamic assessments – which emphasises what the person can do when they have the right support – and standardised assessments as necessary and suitable to the situation.

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Education, health & care needs assessments & plans

Demand for EHCNAs and EHCPs is high. Local authorities only have finite resources but parents, quite rightly, want to ensure all the needs of their child are understood and met. The processes are usually cumbersome, bureaucratic, and difficult to understand. We take a child-centred approach and offer high-quality advice and impartial guidance to parents, settings, and local authorities. So, whether you’re at the Graduated Response or the EHCNA itself; we’re with you every step of the way.

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Primary classroom with children on desks

Organisations

We provide integrated therapy, assessment, and training solutions directly to early years providers, schools, colleges and universities. For local authorities, we can provide temporary short- or long-term capacity to fulfil statutory duties. For employers, we offer training that builds confidence and skills in meeting the demands of an increasingly diverse workforce. We also partner with charities to offer low-cost support to their service users.

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Psycho-legal services

SEND Tribunals and Family Court proceedings are stressful for everyone involved. We take a solution-orientated approach to support resolutions, not conflict. We can help at any point of the process, from mediation to expert assessment, testimony and attendance at the court. We take individual or joint instructions from parents, carers, law firms, social care and youth justice services. We also have experience providing expert testimony in other areas of civil law, including educational and clinical negligence and personal injury, involving children and young people (birth to 25-years).

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Our Fees

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	Price	Session Information
Therapy	£70	Per 50-minute session in-person or online (£85 per 75-minute session for families). Concessions available.
Enhanced Assessment	£1200	Comprehensive assessment and report which is suitable for complex issues (e.g., EHCP requests).
Standard Assessment	£895	Assessment with report which is suitable to answer specific concerns (e.g., dyslexia, dyscalculia, capacity, etc.).
SEND Tribunal	£1750	This is a flat fee for initial bundle review, assessment, and court compliant report. You will be supported by an experienced expert witness psychologist throughout.
Civil Law (e.g. Court of Protection, family, negligence, and personal injury)	£1875	This is a flat fee for initial bundle review, assessment, and court compliant report. We charge £800 per additional person in family cases.
Expert Witness Hearing	£300	Charged per half day.
Organisations	Quotes on request	We offer ad hoc or packages of time. Can include some or all the services above, or something bespoke. Get in touch to find out more.

We are happy to work with health insurance companies on a client-by-client basis. In the first instance, you should contact your insurer to see if your policy provides adequate cover for the service you wish to use.

The best report we’ve ever had, thank you.
Head / SENDCo

Just having Nikki coming in has made a huge amount of difference, to be honest.
Parent

I have been to counsellors before, and it just didn’t do anything for me. I needed someone to listen and to guide me a little bit, without telling me what to do. knowing what I’ve been through now with Narrative Therapy, it ticks all the boxes.
Client (therapy)

My experience with Nick is more than 5 stars! What my daughter, and us as family, have achieved so far is amazing! Nick has definitely helped with the way we communicate as a family.
Parent

I had never heard of Narrative Therapy before; Nick, you’ve helped me so much to get into this better place and I’m so appreciative.
Adult client

Compassionate psychology services, tailored to you

Psychological support with over 30 years combined experience

From our family, to yours

An approach built around you

Kindness by design

Got a question? Get in touch.